Mortal Kombat 11 Patch and Gift (lost the notification and didnt receive 500k)

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9 comments

  • Official comment
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    WB Gamer

    Hi everyone,

    We are looking into an issue with missing gift rewards for PS4 players and are working on a fix. In the meantime, please be sure to send us a help request at https://go.wbgames.com/MKhelp with your PSN display name included in the message.

    Thank you for your patience!

    ~SpectreVortex

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  • Avatar
    WB Gamer

    Hi there, exactly the same happend to me. I also got these two notifications. Claimed the login bonus first and then the gift notifcation was gone without receiving anything.. same problem happened yesterday with the reward for the last story fight.. 

    I hope anyone can help us. <3

     

    best regards

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  • Avatar
    WB Gamer

    And I ran into the same problem (PS4 PRO)

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  • Avatar
    WB Gamer

    Same here! Just got the story rewards and then jipped out of the promised patch rewards! Very very upset with NRS currently this is a disaster

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    WB Gamer

    This also happened to me, notification disappeared after claiming daily reward first. I hope there is still a way to claim the free gift pack.

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  • Avatar
    WB Gamer

    Yes! This is incredible. I am very sad that I missed my gift. This is mistake. I hope this will be fixed.

    Nickname in PSN - Fly_Jolly. Pls Help!

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  • Avatar
    WB Gamer

    It would be highly appreciated if you could give us the option to choose it again. Because the bonus vanished when i claimed a story reward first. So if you could send it again so we could also get the bonus i would be really satisfied.

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    WB Gamer

    Same problem 

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    WB Gamer

    I also have the same problem (Xbox One X). Even if I created a ticket with the support, I still have no réponse.

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