Lost all my orcs and war chest after the july update!!!

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25 comments

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    WB Gamer

    Firstly if you haven't alrady put a ticket in with WB Support.

     

    Can you go into a bit more detail, what you did, what you lost.

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    WB Gamer

    Samething happen to me.

     

    I did nothing.

     

    all the warchests, training order chests, all orcs in garrison all gone.

     

    what the...

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    WB Gamer

    If you have this issue which platform are you using, PC, XBox One or PS4?

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    WB Gamer

    Not to cool u removed all my garrison n removed all my training orders ....why!! I earned them whole thing empty ...this update we were told over n over again we loose nothing lol well I lost everything
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    WB Gamer

    You guys had best check the Steam forums. I think you're about to have a major **bleep**storm. I only hope this is a server issue and not a major bug that got through Q&A.

    xa0

    xa0

    https://steamcommunity.com/app/356190/discussions/0/2534848209933484548/?tscn=1531834672

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    WB Gamer
    PC!
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    WB Gamer
    So utterly disappointed 😞 wow
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    WB Gamer
    Saved my special Orcs from encounters over 1,000 hrs to garrison for nothing **bleep**
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    WB Gamer
    All unopened chests all Orcs and all training orders gone
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    WB Gamer

    Yup Lost my entire garisson save for a legacy box... all my orcs all my chests even the 200 gold was taken without getting a gold box. No training orders nothing... Wth Lied to by this company again....shameful really

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    WB Gamer

    PC.

     

    I re-logined WBplay in main menu before start game.

     

    It was logged out after update.

     

    And after I go back to main menu, BoG chest alarm poped up and then I checked garrison, only thing letf is BoG chest.

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  • Avatar
    WB Gamer

    I was waiting for the update. I launched the game when the patch was completely downloaded. Then i entered in the garrison and guess what... I had no orcs. They all dissapeared. I hope you fix this soon....

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    WB Gamer

    How does one put in a support ticket. I'm willing to open one if they've a specific ticket system outside of these forums.

    xa0

    I was so excited for today's update, only to be stunned when all of those Orcs that I was saving disappeared. I understand not being able to buy new Orcs, but previous communication indicated that the Orcs we already had in our Garrison were supposed to be untouched.

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    WB Gamer
    We got boned!!! if this is not fixed I'm done with this game...to manny Orcs saved,to manny boxes saved and train orders ...why are they gone and how did this get thru,its very apparent this is going to backfire,if new purchase and excitement and new playthru was supposed to be the result I feel the opposite
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    WB Gamer

    This link wll take you to the WB Support site, this is the designated site for reporting issues, simply click aask for help at the top of the screen and fill in the requested questions.

     

    https://middle-earthgamessupport.wbgames.com/hc/en-us

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    WB Gamer

    Okay, I'll try to do it in as much detail as possible -

    Yesterday when I played I had 40+ orcs in my garrison and a bunch of loot chest and war chest which I was saving til reached a higher level. Everything was normal besides a cape that was completely black so I decided to "verify integrity of game files" in steam.

    This morning it was not only done verifying the game but it had also downloaded the new update so I was genuinely happy.

    When I started the game I discovered that the game had logged me out I thought nothing of it and just logged in again.

     

    When I loaded my savegame everything was normal too, I was the exact same location as yesterday and both the black cape bug was fixed and the update was working, but when I looked in my garrison there was nothing but four war chests, not even a single orc or training order!

    The war chests were the ones you got from the "Blade of Galadriel DLC", one named "Legendary Champions War Chest" and a Gold War Chest (Which I guess were from my remaining gold) 

     

    For now, I really don't have any idea what to do and I hope some of you people out there are able to help me!

     

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    WB Gamer

    Please fix this update,my orcs and training orders are disappear

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    WB Gamer
    So all you guys are on PC? Any news from anyone on Xbox? I haven't downloaded the update yet, and I'm really hoping it doesn't happen to me... I'm really sorry it happened to you guys...
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    WB Gamer

    If this isn't a server problem and a reel update problem Monolith have done a major and crucial f*ck up!

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    WB Gamer

    Shrakhstorm of epic proportions. I have not open the game yet.

    Mark said in Steam they are working to fix this.

     

    Update: new update 60 mb, it's fixed, it seems :)

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    WB Gamer
    They already released a hotfix on Steam a few minutes ago and they said it was a build side error.
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    WB Gamer

    Hey Steam folks - check you Steam updates again. There is a 60MB patch that has just been added that some are saying fixes their issue.

     

    Monolith got wind of it early and jumped on a fix.

     

    Steam forums have a bit more on it spread amongst threads.

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    WB Gamer
    I've lost everything and not just orcs and chests and training orders. I've lost all my gear and gems and all my mirian
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    WB Gamer

    YES THANK YOU MONOLITH.......wow what a scare for me ...my head exploded when my army i spent 1,000 hrs on disapeared , but fast acting "omg whats wrong patch" fixed it thank you for returning my killers

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    WB Gamer

    They also didn't fix the game breaking bug of mobs not being able to spawn on your army screen.  I can't take anyone out of my garrison to put on my army screen which is full of empty slots.

     

    Funny how they say they aren't able to handle complicated problems here, then where are we supposed to report our problems?

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