Desolation not Working! PS4

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17 comments

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    WB Gamer

    Same thing is happening for me. On V1.12, I have the Expansion Pass. The option to access DLC is there, but upon trying to do so, it takes me to the store page saying the content cannot be accessed.

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    WB Gamer
    So from what I heard, its about 17.7 gb for the new DLC
    but I only downloaded about 6gb of the new update, idk where the rest of the update gb when but yeah I think that's the problem with why we can't play the DLC

    I'm missing half the download
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    WB Gamer

    Epic, but I don't think I'm about to reinstall the entire game to try to get the other half of the update :/ I've had trouble both times with the story expansions so far. I'll let you know if I find anything. Edit: I also only downloaded about 7gb worth of update. It's all it prompted me with, and it says there's no more updates to do.

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    WB Gamer

    Hmm, just as a curiousity, what country are you guys in?  I'm wondering if there isn't some localization trouble, or something.

     

    Anything else you can think of that might give us a clue as to what's happening?

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    WB Gamer
    I am in the US! Southeastern US! It seems like it wants to show up on the store, but cannot. I have it digitally, which could maybe be it? It installed around 7gb worth of an update for me around the time everyone said it dropped, and it popped up on the game's menu for me to play, but alas, takes me to the shop where the DLC WOULD be, but seems like it's missing.
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    WB Gamer
    For comparisons sake on xbox, its only about 7 - 8gb. The patch is roughly 6, and then the dlc is the rest. Dont know where 17gb cane from but I doubt thats going to be accurate.
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    WB Gamer
    I think the 17.7 gb is for PC

    but im on PS4
    and I'm in the US located in the West of California :D

    but anyway yeah
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    WB Gamer

    Okay, so that's not likely a factor at all.

     

    Trying to think of what else might be just affecting you two (since we haven't had any other reports so far).

     

    You've already tried a reboot/etc, right?

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    WB Gamer
    Restarted my PS4 twice, still not working.
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    WB Gamer

    do you know if the Desolation of Mordor suppose to have a content in the PlayStation store, since BOD have a content in it, I suppose Desolation would also have one too, but it doesn't.

    Maybe that could be a problem idk

     

    Because that's the only other reason I can think of since the error keep saying on PS4 "content is not available at this time" or something like that 

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    WB Gamer
    Alright so it's now working, its as I was right.

    It didn't work at all because the Desolation add on content wasn't in the PS Store for download, it just came up now, and I'm able to download it.
    So hopefully that solve my problem and whoever else.
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    WB Gamer

    Hey all - Sorry to hear you're having trouble. It may be that it's taking some time to populate out to the different servers.

     

    That said, I have a meeting in about 40 minutes with the QA team and I'll raise this issue and see if we can't get more clarity.

     

    Thanks for letting us know. Stay tuned.

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    WB Gamer

    Okay - I'm hearing it should be working now for everyone. If that's not the case, please let us know.

     

    Thanks!

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    WB Gamer
    No still no working.
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    WB Gamer
    After been update version 1.13 still ask to purchase for desolation of Mordor, when click the ps store say this content cannot be selected at this time.
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    WB Gamer
    So for the 4th time the new dlc which is covered in the ps4 gold edition is asking me to purchase it. Is this what it's come to ' awesome new content now to spend time calling and complaining it isn't working as promised till I'm able to play it' sorry guys love the game but it's getting beyond a joke now.
    I like to pay for something and get what's promised without having to do a song and dance to get it working.

    I have tried everything they told me to do with other dlc s and nothings worked any advice?
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    WB Gamer

    Hey all - update - there was an issue with the Day 0 patch deployment which we're working with Sony to fix. For those still having trouble on PS4, this is likely why. We apologize for the inconveninece! I know the team has been working on this all day and will continue to do so. Hopefully, this will get resolved fairly soon.

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